WaridInstagram AI agent
An AI agent that answers your Instagram DMs.
Customers ask about prices, sizes and delivery in your DMs at all hours. Teach the agent once, and it answers in seconds from your own knowledge, then hands the chat to your team when the answer isn't there.
Do you have this dress in medium?
Yes, medium is in stock in black and beige. It's 35,000 IQD.
From Size guide.pdf
What you get
Quick answers, without guessing
Teach it once
The same knowledge works on Instagram, WhatsApp and Messenger: your files, your website and your own questions and answers.
Shows its sources
Every AI reply in the inbox says which file or page it used, so your team can check it at a glance.
Hands over to people
When the answer isn't in your knowledge, or the customer asks for a person, the AI steps back and a teammate takes the chat.
Looks things up for real
Connect your own API or database so it can find an order. Anything that changes data waits for the customer to confirm.
Reads photos and voice notes
Customers often send a screenshot or a voice note instead of typing. The agent reads both.
Within Instagram's rules
The AI only replies within 24 hours of the customer's last message. Later replies are left to your team, as Instagram requires.
How it works
Up and running in three steps
- 1
Teach it
Add your files, your website and the questions customers ask most.
- 2
Try it
Ask it what your customers ask in a test chat and see how it answers.
- 3
Turn it on
Switch it on for your Instagram account. You can still turn it off for any single chat.
Questions
Asked often
It answers what it can from your knowledge, within 24 hours of the customer's message. When it can't, it hands the chat to your team.
Yes. It replies in the language the customer writes in, so Arabic speakers get answers in Arabic and English speakers in English.
Yes. The agent uses one set of knowledge for all your channels, so customers get the same answer wherever they ask.
AI replies use your prepaid credit, counted for each customer the AI talks to in a month. You see each model's price before you choose it.
Your customers are already writing.
Give your team one calm place to answer them, and an assistant that never sleeps.
Start free$5 of free credit. No card needed.